Have questions about Kakinada computers? Our FAQ will help you with initial and frequently asked questions.


Delivery charges for orders from the Online Shop?

We only charge a small amount of money to deliver your order products. It actually varies on item weight and distance. When you pay for an item it’s included in your total charge.

How long will delivery take?

It takes a maximum of 7-20 days. Sometimes you will get very fast because of traffic or lack of delivery problems.

What exactly happens after ordering?

After your order, we carefully check and pack the products, and send to your address. Sometimes, we call to confirm orders.

Do I receive an invoice for my order?

Yes, of course, you will get it when you place/received your order. Please keep it carefully for feature reference or return any wrong item.

Do You Offer Delivery Confirmation

Yes, we do. You will get a call when your product arrived at your destination.


When the order payment is taken of my bank account?

As soon as you confirm your payment. Sometimes it takes a while, however, you can check your payment status in your dashboard.

What is wishlist?

It’s a feature that allows customers to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.

What should I do if I receive a damaged or wrong product?

You easily return or replace your products[Terms and Conditions apply]. For more info, check our return/replace section or call us via number.

Can I change or cancel my order?

Yes, you can cancel your order within 2 hours after the order. If you made mistakes, just go to our Helpdesk.

What is ``package tracking`` in my orders?

Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.